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Customer Service
As a customer of Cask Store™, our service to you is our absolute priority. We depend on your feedback and suggestions for improving our service to you. We believe in providing a hassle-free kind of service. We deliver on promises and on time. We are quite fond and proud of the brands we sell, therefore, if our deliveries do not happen as you expected, or if any orders are damaged in transit or fail to impress, please contact us immediately using the links we have provided below. As usual, please enjoy our fine beverages responsibly.
customerservice@caskstore.com is monitored between 12 PM and 5 PM Pacific time, Monday through Friday.
Telephone
If you wish to contact Cask Store directly, please call us at (415) 424-4844 between 12 PM and 6 PM Pacific time.
Cask, 17 Third Street, San Francisco, CA 94103
Distribution of Information
We may be required to share information with governmental agencies or other companies assisting in fraud prevention or investigation. We may do so when: (a) permitted or required by law; or, (b) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (c) investigating fraud which has already occurred. The information is never provided to these companies for marketing purposes.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.